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If I want to cancel, what is the process?
If I want to cancel, what is the process?
Updated over 10 months ago

We understand that Tax and Accounting Professionals have many different options for website services and ours may not have been a perfect fit for your business. We are interested in hearing your opinions of your Practice Panda experience โ€“ good, bad or indifferent.

If you want to cancel your subscription to Practice Panda, please send our support team a message by going to the "Support" section in the member area and then clicking on "contact our support team with any questions". One of our Practice Panda support team members will get back to you within one business day to assist you with your cancellation.ย 

If your domain name is currently managed by Practice Panda, you may have the domain transferred out to the registrar of your choosing for a one-time fee of $59.00.

If you do not request the domain name be transferred to you, the domain will remain under the control of Practice Panda until it reaches the expiration date. Upon your Practice Panda cancellation being finalized, all related domain email accounts will be disabled and the domain will not be renewed by Practice Panda. At this point, the domain will default back to the pool of available domain names that is publicly available.

IMPORTANT: You will not have access to any domain related email accounts once your cancellation is finalized. If you wish to have your domain transferred to another registrar, please let us know right away, so we can start the transfer process with you.

Once we receive your request to cancel (and have processed any domain transfers if requested), we will notify our billing office where they will process that request and make any necessary adjustments to your account status. They will then notify us that charges on your account have been stopped, after which we will disable access to the Practice Panda member area, any email addresses you may have through us, file sharing service.

Need Further Assistance?

For more help, please click the following button to contact our support team:

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