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Connect Practice Panda Email to 3rd-Party Email Applications

Setup your email inboxes in email clients such as Outlook, Apple Mail, Thunderbird, and more!

Updated this week

IMPORTANT: Practice Panda is not responsible for any loss of data that occurs when connecting your webmail email to a 3rd-party program, nor can we provide IT support for 3rd-party applications.

NOTE: If you're not receiving email in a 3rd party email client / application that you connected your Practice Panda webmail account to, please remember that these are webmail accounts, which means you can always access your email and send / receive email messages via any web browser at https://email.practicepanda.com

If you're not receiving email in Outlook or other email apps, you must login to https://email.practicepanda.com to receive and send emails.

Email Server Information

  • Username: name@example.com (use your full email address)

  • Incoming (IMAP) Server: email.practicepanda.com, port 993

  • Incoming (POP3) Server: email.practiepanda.com, port 995

  • Outgoing (SMTP) Server: email.practicepanda.com, port 465

First, choose the 3rd-party email program below that you wish to connect your Practice Panda webmail account to.

*Please note the version of the application your are running, as there are a lot of mail client versions that are still in circulation:

Apple iOS (2025)

View Steps

  1. Open the Outlook application on your iPhone or iPad device.

    Note: Ensure you are running the latest version of Outlook on your Apple device and your device is updated with the latest iOS. If you're unsure how to update your device, please refer to Apple Support for further assistance.

  2. With Outlook open, tap the upper left icon to reveal the All Accounts page on your mobile device. Then tap the Add account button (icon with the envelope and plus sign)

  3. After tapping the add account button, select "Add Email Account" on the pop up window that appears from the bottom of the Outlook app.

  4. Next, enter your Practice Panda email (webmail) address, then tap "Add Account"

  5. On the next page, tap the "Use Advanced Settings" toggle to the on position

  6. Under Advanced Settings, enter your email address, display name (name that appears when sending emails), and description (the description is not needed, it's only for you if you need to identify your emails in your app if you have more than one, etc.)

    • Under IMAP Incoming Mail Server enter email.practicepanda.com in the IMAP Hostname field, and ensure IMAP Port 993 is filled in.

    • Under Port Security, enter your Practice Panda email password in the IMAP Password field.

    • Now, scroll down until you see the SMTP Outgoing Mail Server section, and enter email.practicepanda.com in the SMTP Hostname field. Ensure SMTP Port 465 is filled in.

    • Under Port Security, enter your Practice Panda email password in the SMTP Password field.

    • Finally, select "Sign In" at the bottom of the app

  7. After you have selected "Sign In", you should be taken to the inbox for your Practice Panda email account if all the information was entered correctly.

Windows Desktop (2025)

View Steps

  1. Open Outlook on your Windows computer, then Navigate to Settings > Accounts > Email & accounts, and choose "Add account".

  2. Click the Other account POP, IMAP option.

  3. Sign in with your Practice Panda email address and password, then wait for your account to appear.

Outlook usually will pick up the correct server settings for your Practice Panda webmail account.

Note: If Outlook doesn't automatically connect, the application will prompt you to input the IMAP server details. In this case, you can use the following server information to finish connecting your email to Outlook.

Practice Panda Email Server Information

  • Username: name@example.com (use your full email address)

  • Incoming (IMAP) Server: email.practicepanda.com, port 993

  • Outgoing (SMTP) Server: email.practicepanda.com, port 465

Android OS (2025)

View Steps

  1. Open Settings: Locate and open the Settings app on your Android device.

  2. Navigate to Accounts: Find and tap on "Accounts" (or "Users & Accounts," depending on your android device).

  3. Add an Account: Look for and tap on "Add Account".

  4. Choose Email/Other: Select "Email" or "Other" (depending on your device) from the list of account types.

  5. Select IMAP: Choose "IMAP" as the account type.

  6. Enter Email Address and Password: Input your full Practice Panda email address and your email password. (same password you would use to login to your webmail account at email.practicepanda.com)

  7. Enter Server Settings: You will need to enter the following incoming (IMAP) and outgoing (SMTP) server details.

    • Incoming Server (IMAP): email.practicepanda.com

    • Port: 993

    • Security Type: SSL

    • Outgoing Server (SMTP): email.practicepanda.com

    • Port: 465

    • Security Type: SSL

  8. Configure Account Options: Choose how often you want your device to synchronize with the email server, or leave the default setting.

  9. Finalize Setup: Tap "Done" or "Next" to complete the setup process. Your device will first test the settings, and if successful, your Practice Panda email account will be added to your Android device.

Android OS (earlier versions)

View Steps

1. Open Settings.

2. Find Accounts, then + Add account.

3. Tap on Email or Others depending on your version of Android.

4. Enter your full email address and password and choose the Manual setup button.

5. For type of account choose IMAP account.

6. Use your full email address for both the Email address and Username fields and put in your password.

7. For Incoming server settings use email.practicepanda.com, Ports: 993 (SSL enabled) or 143 (SSL disabled) .

Leave the IMAP path prefix blank or name it something like INBOX. Tap Next.

8. For outgoing server settings:

SMTP server is email.practicepanda.com,

Ports: 465 (SSL enabled);

25, 587, or 8025(SSL disabled).

Make sure Require sign-in is checked.

Username and password should be automatically filled in with your full email address and password.

Tap Next.

9. The final settings are your choice. Period to sync Email refers to the oldest emails kept on your Android device, Sync schedule is how often your phone checks for mail.

You can set peak times and off-peak times in other settings to micromanage how often your phone checks mail during peak times.

Tap Next when you are satisfied with your settings.

10. Name your account as it will appear on your phone and type your name as you would like it displayed on sent emails.

Press Done or Next.

Apple Native Mail App (earlier versions of iOS)

View Steps

1. Go to Settings.

2. On the Settings screen tap Mail, Contacts, Calendars.

3. Tap Add Account

4. Then, click Other and Add Mail Account.

5. Enter your Name, Email , Password, and (optionally) a short Description for your email and hit Next.

6. For type of account choose IMAP.

7. The Name of the account, Email and Description should already be filled in. Double-check that they are correct.

8. For Incoming Mail Server enter email.practicepanda.com for Host Name, User Name is full email address and enter in your Password.

9. For Outgoing Mail Server the Host Name is email.practicepanda.com, User Name and Password are the same as the Incoming Mail Server settings. Tap Next when you are finished.

10. After clicking Next, tap Save.

Thats it! You can test to see if your email account is working by pulling it up from the Mail button on your iPhone, and sending an email to yourself to see if you receive it.

Mac Mail

View Steps

1. Open Mac Mail from the Dock.

2. If you have no other email accounts configured, choose Add Other Mail Account, otherwise go to Mail at the top, choose Preferences and Accounts, then the "+" symbol in the bottom left-hand corner.

Then:

3. Enter your Full Name, Email Address and Password, then click Next.You should see a warning that theAccount must be manually configured.

This is because the mail client tries configure automatically and does not have the right settings.

4. For type of account choose IMAP:

Incoming Mail Server is email.practicepanda.com

User Name is your full email address.

Password is your password.

After you're finished hit Next.

5. For Incoming Mail Server Info leave Path Prefix blank

Make sure Use Secure Sockets Layer (SSL) is checked,

Port: 993

Authentication is password, Then hit Next.

If for some reason that does not work, turn off SSL and use Server Port 143.

6. For outgoing server settings:

SMTP outgoing server is email.practicepanda.com

Username and password should be automatically filled in with your full email address and password, but if not it is the same Username and Password as Incoming Server Settings

Click Create when finished.

7. For Outgoing Server Settings use email.practicepanda.com, security type SSL and Port 465. If for some reason that does not work, turn off SSL and use Server Port 25, 587, or 8025. Leave the IMAP path prefix blank or name its something like INBOX.

Click Next / Create.

8. Now the email is created, but there are some settings that may still be incorrect.

Select your new account from the left-hand column. Click the Advanced tab and uncheck the box to "Automatically detect and maintain account settings."

Go back to the Account Information tab and select Edit SMTP Server List from the Outgoing Mail Server (SMTP) menu.

Click the Advanced tab and verify:

"Automatically detect and maintain account settings" is not checked.

The outgoing port is 465 and SSL is enabled

That's it!

Outlook 2013

View Steps

1. After launching Outlook go to File then click Add Account.

2. Select Manually configure server settings or additional server types and hit Next.

3. On the Choose Service page, select Internet E-mail and click Next.

4. Provide the following information on the Internet E-mail Settings page:

User Information

a. In the Your Name box, enter the name you want users to see when you send email from this account

b. In the E-mail Address box, enter your email address.

c. For the Account Type under Server Information, select IMAP.

d. In the Incoming Mail Server box, enter the IMAP server name: email.practicepanda.com.

e. For Outgoing mail server (SMTP): enter email.practicepanda.com.

f. Under Logon Information: In the User Name box enter your email address.

g. In Password enter your password and check Remember Password.

h. Click on the More Settings... button.

i. On the Outgoing Server tab, select the My outoing server (SMTP) requires authentication checkbox.

j. Make sure Use same settings as my incoming mail

server is still ticked.

k. Click Advanced to proceed

l. For Incoming server (IMAP): it is Port 993 using encrypted connection type SSL.

m. For Outgoing server (SMTP): it is Port 465 with SSL. If this does not work,disable SSL and use port 143 for the incoming server and use port 25, 587, or 8025 for the outgoing server.

n. After you are finished press Ok.

5. Click Test Account Settings ...

6. Click Close, Next and Finish.

Outlook 2016

View Steps

1. After launching Outlook go to File then on the next screen, click Add Account.

2. On the Auto Account Setup page, select E-mail Account, and enter your account details in the fields provided

3. Click Next

4. Outlook will use Autodiscover to find your account server details, and set up your account. You will see checkmarks appear next to each line, and then a message that your account is successfully configured. If Autodiscoverisn't working, the server settings for Outlook are:

4.1 In the Incoming Mail Server box, enter the IMAP server name: email.practicepanda.com

4.2 For Outgoing mail server (SMTP) enter: email.practicepanda.com

5. Click Finish

Outlook 2019

View Steps

1. After launching Outlook go to File then on the next screen, click Add Account.

2. Enter your full email address and click Connect

3. Enter your email password and click Connect

4. Outlook should automatically detect the server settings and add the account.

If Outlook doesn't Auto Detect your server information:

1. Click setup account manually, then choose "IMAP" as email type

2. Enter your username (email address) and webmail password, then enter the following server information:

Server: email.practicepanda.com

Port: 993

Encryption method: SSL/TLS

In Outgoing Mail section verify the following settings match:

Server: email.practicepanda.com

Port: 465

Encryption method: SSL/TLS

My outgoing (SMTP) server requires authentication is checked

Use same settings as incoming mail server is selected

8. Click Next or Repair if you chose to repair your account connection

Thunderbird

View Steps

1. After downloading Thunderbird and running the installation, you are presented with the Mozilla Thunderbird Setup splash screen. Click Next.

2. In most cases you can leave the Standard button selected. If you wish to have a different primary email program (e.g. Outlook) uncheck UseThunderbird as my default mail application. Click Next.

3. You can change the installation location on the next Setup window or leave the default path.Click Install.

4. Click the Finish button to complete the installation.

5. As Thunderbird opens, you have the option to Set as Default. Only choose this if you are going to use Thunderbird as the default mailprogram, otherwise choose Skip Integration. Optionally, you can choose to Always perform this check when starting Thunderbird.

6. Click the Skip this and use my existing email button.

7. Fill in your name as you would like it to appear to users when you send email, your email address and your password in the appropriateboxes. Note: Password is case-sensitive.

8. Choose IMAP (remote folders) configuration and click the Done button.

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